A late cancellation or a missed appointment leaves a void in the therapists’ work day that could have been filled by another client. When booking a massage or treatment, a credit card number will be requested for security reasons. Within less than 48 hours before your appointment, cancellation or modification will result in a charge of 50% of the price on the credit card. Cancellation or modification within 24 hours will result in the full price being charged to the credit card. To cancel, please call the following number: 819 843-5773, extension 388.